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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Franz Decordova

September 21, 2023

5  out of  5 rating by Franz Decordova
"Worked with Chris Crooks and he went above and beyond to help me with my insurance needs. I definitely recommend him and his office staff for any insurance needs you may have. I will be referring them to my friends and family"

Natiesha Wray Henry

September 13, 2023

5  out of  5 rating by Natiesha Wray Henry
"Excellent customer and professional service. I've been doing business with this company for years and have no problem referring others to them. I highly recommend!"

Edgardo Morales

September 10, 2023

5  out of  5 rating by Edgardo Morales
"Mr. Crooks was very pleasant and helpful on getting the information needed to get me a quote. He also was very detailed on explaining the coverage and the different options. He was great."

nina shahzadi

September 8, 2023

1  out of  5 rating by nina shahzadi
"worst agency ever that i have dealt. The agent never comes on the phone or call back. and shannon one of the girls that work there hung the phone and then the entire agency does not answer the phone when they dont want to talk to you. a very bad impression they give you not want to ever get statefarm. they also are experts in stealing your money by adding extra stuff in your policy without your knowledge and then not fixing it so you can have issues with billing."

Mrs. S.

September 6, 2023

5  out of  5 rating by Mrs. S.
"Had an excellent experience with Mr. Chris Crooks. He was incredibly thorough and patient while assisting us, was very knowledgeable, took extra time to explain several options for us to consider, and gladly answered all of our questions."

Matt McCracken

August 25, 2023

5  out of  5 rating by Matt McCracken
"Ava and her team are the most amazing and knowledgeable team of insurance professionals I have had the pleasure of meeting. I highly recommend Ava and her team to handle all of your insurance policies."

Dibbia Reynolds

August 22, 2023

5  out of  5 rating by Dibbia Reynolds
"Wow! Chris Crooks was a breath of fresh air with his knowledge and expertise. He was able to bundle house and car with the best deals. Thank you for your help!"

Leighanne Serno

August 22, 2023

5  out of  5 rating by Leighanne Serno
"Chris was very helpful getting everything i needed for my auto insurance. After searching for quotes, he got me the best price. I am looking forward to his help when needed."

Theo Mull

August 17, 2023

5  out of  5 rating by Theo Mull
"Chris was very informative regarding explaining my policy."

Karen Telge

August 14, 2023

5  out of  5 rating by Karen Telge
"Chris was great! Thank you :)"

Mel M

August 11, 2023

5  out of  5 rating by Mel M
"This service is top notch, from start to finish with follow ups that were personalized. The staff is friendly and helpful asked questions to clarify my need prior to completing the transaction."

Shanda Cofield

August 11, 2023

5  out of  5 rating by Shanda Cofield
"Chris was amazing and extremely professional. He assisted me with obtaining new insurance that was so much more attractive than my current policy. I would definitely do business with him again."

Corinne Wakeland

August 8, 2023

5  out of  5 rating by Corinne Wakeland
"Agent was knowledgeable, listened to my needs and concerns, and did everything to make sure I got the best rate with better coverage, beating all other offers. Of course I left a popular company I had been with for over 20 years, because no one else was ever able to do better…until now."

Allen

August 3, 2023

5  out of  5 rating by Allen
"Ava and her team was amazing! Thank you for hooking up the car insurance and bundling life insurance for me. My family definitely needed it!"

Oleg Nudel

August 1, 2023

1  out of  5 rating by Oleg Nudel
"Everything started good. Then I couldn’t get in touch with my agent Ava. She made every excuse just not to get back with me. I stayed with StateFarm but left her and had to redo my policy. Just call someone else and you will not feel like no one cares. Thank you Oleg Nudel"

Sara Guti

July 31, 2023

5  out of  5 rating by Sara Guti
"It was a pleasure speaking with Chris Crooks. He was very pleasant, knowledgeable, and helpful in every way. Thank you Chris!"

Jenny Rodriguez

July 28, 2023

5  out of  5 rating by Jenny Rodriguez
"Excellent customer service!! Chris was very helpful!! He answered all my questions. Thank you again for the help."

Alex Hernandez

July 11, 2023

5  out of  5 rating by Alex Hernandez
"Great customer service and more importantly amazing discounts !"

Denisse Flores

June 28, 2023

5  out of  5 rating by Denisse Flores
"First time starting a policy with State Farm and the experience was so good. Marce helped me throughout the process, any issue I had she would kindly assist me and clear all my doubts. Looking forward to my future with State Farm."

Tony Burgos

June 23, 2023

5  out of  5 rating by Tony Burgos
"Chris did a great job helping me with my auto insurance Customer service outstanding will definitely recommend."

Machel Hunter

June 22, 2023

5  out of  5 rating by Machel Hunter
"Chris Crooks, an account representative at this agency was awesome to work with! He was mostly always available and if not, I would get a call back as soon as he was available. He took his time to explain details I had questions about, and wasn't too "salesy/pushy" with their products. I would highly recommend the agency if there are more Chris Crooks employed there!"

Michael Ventura

June 21, 2023

5  out of  5 rating by Michael Ventura
"Today I called over the office and spoke with Jada Marks, she had EXCELLENT customer service and actually went above and beyond to help me with the questions I had. My day was made after I spoke to her and was able to resolve my concerns. Thank you Jada and the State Farm office for your help."

Ruth Earle

June 20, 2023

5  out of  5 rating by Ruth Earle
"Today I had the pleasure of dealing with Mr. Chris Crooks after searching around to find an affordable car insurance quote. It was a pleasure speaking with this gentleman. He compared what I had with what I could get or how to improve on what I had. He was patient with me and answered my questions to my satisfaction. In the end I even had a lower quote with full coverage than my previous car insurance company who had me as a "Diamond" customer and jacked up my premium by $300 when I have had no infractions for the 10 years I have been with them. This gentleman is very knowledgeable about his job, he's a good listener, respectful in his conversation and I will certainly recommend him to others. Thank you."

Indighost Studios

June 9, 2023

5  out of  5 rating by Indighost Studios
"Great dedicate service… Great prices, options explained simply to the everyday person… Highly recommend!"

Evelyn Spivey

June 8, 2023

5  out of  5 rating by Evelyn Spivey
"I received great customer service speaking with Chris. I found this agent to be compassionate, expeditious and experience. Thank you so much!!"